How it works

The workflow below shows the project steps and processes involved.

1. You – the Customer send a request using the Request Form on the client control panel. Files can be sent by email or uploaded into our project Management database.
2. The Operations Director schedules the task and estimates time and cost. Except for small pieces of work,  both will be sent to you for acceptance.
3. The task(s) are then assigned to the Assisting Professional(s), with the appropriate skills. Wherever possible or on request you – the Customer will be assigned the same AP (Assisting Professional).
4. Once the task is completed, the work product is submitted to the Operations Director and/or to a Quality Control Professional assigned to the project.
5. Once the work passed QC, it will be sent back to You – the Customer or made ready for download by You